We aim to process all orders within 24-72 hours. Once your order is processed, you’ll receive an email confirmation with tracking details.

Delivery times vary based on your location. Generally, you can expect your order to arrive within 6-15 days. Please note that delays may occasionally occur due to customs or local shipping issues.

Shipping fees are calculated at checkout based on your location. We also offer occasional promotions for free or discounted shipping—keep an eye out for these deals!

Yes! Once your order ships, you’ll receive a tracking link in your email. This link allows you to monitor your package’s journey in real-time.

If your order hasn’t arrived within the estimated delivery window, please contact us at jess@style-nv.com.au. We’ll be happy to help you track down your package and provide any updates.

We accept returns within 30 days of delivery for items that are unused, in their original packaging, and in the same condition as received. For further assistance, please contact our support team.

Once your returned item is inspected and approved, refunds are typically processed within 5-7 business days. The funds will be credited back to your original payment method.

For any other inquiries, our support team is here to assist! Just reach out to us at jess@style-nv.com.au, and we’ll get back to you as soon as possible.